Post by @paul

Client: "Account X can't send emails"
Me: "Why? Any errors?"
Client: "Send button greyed out"
** they send a screen shot showing a greyed out "Send" button, but the "To" field is empty **
Me: "Have they tried entering an email address for who they're sending the email to?"

** silence **

#ITSupport

Replying to @paul

I honestly don't know how AI could possibly replace any professional industry if typically the appropriate response is "I do not believe you are having the problem you say you are".
AI (and they did ask AI too) would have them making registry changes, reinstalling the email client and who knows what else.

Replying to @paul
fedops πŸ’™πŸ’›
@fedops @fosstodon.org

@paul πŸ˜‚πŸ˜‚